Please review our Conditions of Sale here
Please review prior to ordering. Upon payment of your order and/ or placing an order verbally, by text or email, you are agreeing to Inox Fasteners "Conditions of Sale"
Tax Invoice issued for all transactions
Payment Options include Cash, EFT or Account. We will text you our Bank Account details to transfer funds. Please email us the original bank remittance, before dispatch or collection. If the transfer is an instant Osko payment, advise us by text or email so we can check payment has been received into our bank account. Prepayment is required for all orders requiring delivery or when we have to source products for you (accounts excluded). Cash payments are only accepted when collecting your order (not for deliveries)
Pick-up or Collection is available in 1 hour from ordering from our home office in Roseville on the North Shore.
Delivery information Please Note: All services are Subject to Availability
All delivery fees & time frames are for goods in-stock only. GST to be added to all quoted pricing. Prepayment is required for all orders excluding accounts. Some flexibility may be required. Times quoted are approximate only. We will do our best however factors including traffic, workload, stock availability may impact outcome.
Local Sydney Delivery Services
Standard Delivery from $10 please enquire
Urgent Delivery from $20 please enquire
Australia Wide Delivery Services
Australia Wide Express Post Delivery (Phone us to order), from $10. This service is ideal for smaller items as we use Express Post Bags. Delivery time is usually next business day but varies upon destination. Check Australia Post website for service details to your postcode (third party carriers are used to some locations which may delay delivery times) Consignment number is provided to the customer to enable tracking via the Aust Post website.
Interstate Pick-up service Minimum Order $200. Available from some of our suppliers located in main centres around Australia. We will order the goods you require and arrange for you to collect directly from our supplier closest to you. Goods would usually be available to collect within 3 hours of ordering (Monday-Friday) depending on the time of day. Prepayment required.
We do not offer counter sales. Unfortunately customers cannot come and test threads, identify products or view options as we do not offer a shop/ counter sales environment. As per our Conditions of Sale, you must be confident in what you are ordering, have used it before, have identified via the website or image online or by physical sample, as we will prepare your order prior to collection and do not accept returns.
Returns & refunds. We do not offer returns or refunds if you make an incorrect choice, change your mind, requirements/ job/ spec's change, item has been specially procured, plated, altered, painted, manufactured or packaged to your requirements, over-ordered or find a cheaper product at a later date when you shop around, we know you're out there! Returns are only accepted if the product is faulty - refer to Conditions of Sale for more information.
Questions? Please contact us at any time for a quote or are unsure of the above.